RETURN & REFUND POLICY
We want you to shop with confidence.
Returns
- Returns are accepted within 3 days of delivery
- Product must be unused, unwashed, and with original tags
- Product must be returned in original condition and packaging
Non-Returnable Items
- Customised / made-to-order sarees
- Sarees purchased during sale or clearance
- Products showing signs of use or damage after delivery
Refunds
- Once the returned item is received and inspected, refunds will be processed within 5β7 business days
- Refunds will be issued to the original payment method
Need help?
Weβre happy to assist you with product details, video calls, or customisation requests.
π² WhatsApp / Call: 9807869637
π§ Email: support@banarasisaree.in
β° Customer Support: 10 AM β 8 PM (IST)
β¨ Colour customisation available on demand
TERMS & CONDITIONS
- All products listed are handcrafted and may have slight variations
- Colours may vary slightly due to photography and screen settings
- Orders once placed cannot be cancelled after dispatch
- BanarasiSaree.in reserves the right to update policies without prior notice
